On Tuesday 10th August 2021, the President of the Board of Governors of the Malta College of Arts, Science and Technology (MCAST), Professor Ian Refalo, and the CEO of the College, Professor James Calleja, paid a courtesy call on the Ombudsman, Mr Anthony C. Mifsud, and on the Commissioner for Education at the Ombudsman’s Office, Chief Justice Emeritus Vincent A. De Gaetano. Present at the meeting was also the Head of Investigation at the Ombudsman’s Office, Dr Monica Borg Galea. Both sides exchanged views on how to improve the investigative process undertaken by the Ombudsman’s Office in regard to complaints lodged against MCAST, and how to enhance the mediation processes which are also offered as part of the services provided by the Ombudsman.
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