Issue Resolved – Dangerous pole at the Ċirkewwa Gozo Ferry Terminal replaced

On the 30th of May 2023, the Times of Malta published a letter titled ‘Mind the Pole – A Dangerous Pole in Ċirkewwa’ by Odette Pace of Naxxar. In the letter, Ms Pace raised concerns about a pole situated in the lane leading to the alternative berth of the Gozo ferry. The pole, she described, was in a disastrous state and posed a potential hazard.

We at the Office of the Ombudsman took notice of the situation described and recognised the potential risks involved. In our continuous endeavour to ensure public safety and address public concerns, we liaised with Transport Malta. We stressed the urgent need to assess the situation and insisted on prompt remedial action. Our specific request was for the authority to replace the pole promptly to restore safety standards.

We are pleased to inform you that, following our intervention, Transport Malta carried out the necessary checks and has since replaced the pole. We appreciate their swift action in addressing this issue.

The Office of the Ombudsman is an autonomous and independent institution answerable to Parliament. We remain committed to improving public administration, primarily by actively investigating complaints from individuals who feel aggrieved by the actions of the public administration.

Read the letter to the editor here

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