Complaints and enquiries received (1996 – 2011)

YearWritten ComplaintsEnquiries
19961112849
1997829513
1998735396
1999717351
2000624383
2001698424
2002673352
2003601327
2004660494
2005583333
2006567443
2007660635
2008551469
2009566626
2010482543
2011426504