Mission Statement

malta-valletta-w1000The aim of the Institute is to create a strong nucleus of graduates hailing mainly from countries from Southern Europe and North Africa, abutting on the Mediterranean littoral specialising in Ombudsman Law and public administration in the context of the fundamental right of the individual to a good public administration.

The objective is to contribute towards the development of a public service culture characterised by fairness, dedication, commitment, openness, transparency and accountability. It is today widely recognised that these values, that the Ombudsman is bound to uphold, lie at the core of this fundamental right. The main purpose of this Institute will therefore be to serve as a regional centre of teaching excellence that will organise post-graduate courses and accredited training programmes to suitably qualified candidates mainly from Ombudsmen’s offices and complaint handling organisations on such topics as conflict management and resolution, investigation, mediation, legal systems and fundamental human rights.